Name: Westinghouse 12,500/9,500-Watt Dual-Fuel Portable Generator, Electric Start, Transfer Switch Ready
SKU: 55664527311
Availability: InStock

Description

The Westinghouse WGen9500DF Dual Fuel Portable Generator delivers powerful, versatile, and transfer switch-ready energy for home backup, job sites, and RVs. With 12,500 peak watts and 9,500 running watts (gasoline), this generator ensures your home and essential appliances remain powered. It features dual-fuel capability, running on gasoline or propane, a push-button electric start with remote key fob, and a VFT Data Center to keep you informed of voltage, frequency, and runtime.

Key Features:

✅ Dual Fuel Capability: Runs on gasoline (12,500W starting, 9,500W running) or propane (11,200W starting, 8,500W running) for flexible fuel options.

✅ Long Run Time & Large Fuel Tank: Operates for up to 12 hours on a 6.6-gallon gas tank or up to 7 hours on a 20 lb. propane tank, with a built-in fuel gauge.

✅ Push-Button Electric Start & Remote Key Fob: Start your generator effortlessly with a push-button electric start, plus remote start capability for added convenience.

✅ Transfer Switch Ready: Features a L14-30R (120/240V) and a 14-50R (120/240V) outlet, allowing you to directly connect to your home’s electrical system for seamless backup power.

✅ Heavy-Duty 457cc Westinghouse Engine: Built with a durable cast iron sleeve for long-lasting performance and reliability.

✅ VFT Data Center: Real-time display of voltage output, frequency, and lifetime hours for easy monitoring and maintenance.

✅ GFCI Outlets for Safety: Equipped with (2) 5-20R GFCI household duplex outlets, (1) 120/240V L14-30R twist-lock outlet, and (1) 120/240V 14-50R outlet with rubber outlet covers.

✅ Quiet Operation for its Power Class: Produces as low as 74 dBA, about the same noise level as a vacuum cleaner.

✅ Portable & Durable: Includes heavy-duty wheels, handle, and lift bracket, making it easy to move despite its 220 lb. weight.

✅ 3-Year Limited Warranty & Lifetime Technical Support: Backed by nationwide customer service and support centers.

Technical Specifications:

Brand: Westinghouse
Engine: 457cc 4-Stroke OHV Westinghouse Engine
Starting Watts: 12,500W (gasoline) / 11,200W (propane)
Running Watts: 9,500W (gasoline) / 8,500W (propane)
Fuel Type: Gasoline or Propane (Dual-Fuel Technology)
Fuel Tank Capacity: 6.6 gallons (gasoline)
Run Time:
- Up to 12 hours at 50% load (gasoline)
- Up to 7 hours at 50% load (propane, 20 lb. tank)
Noise Level: 74 dBA
Outlets:
- 2 x 120V 5-20R GFCI Household Duplex Outlets
- 1 x 120V/240V L14-30R Twist-Lock Outlet (Transfer Switch Ready)
- 1 x 120V/240V 14-50R Outlet
Start Type: Push-Button Electric Start / Remote Start / Recoil Backup
Weight: 220 lbs
Color: Blue
Warranty: 3-Year Limited Warranty + Lifetime Technical Support

Perfect For:

✔ Whole Home Backup Power – Run essential appliances like air conditioners, refrigerators, sump pumps, and lights.
✔ Construction & Job Sites – Power heavy-duty tools and equipment with confidence.
✔ RVs & Camping – Keep your RV powered up with reliable electricity.
✔ Emergency & Disaster Preparedness – Be ready for power outages and unexpected situations.

💡 Westinghouse Quality & Support: Functionally tested at the factory, ensuring reliable performance right out of the box. Includes nationwide service and customer support for peace of mind.

Shipping Policy

Domestic Shipping (United States)
We offer Free Standard Shipping on all domestic orders for registered members. At checkout, customers may choose to upgrade to a faster shipping method for an additional fee.

International Shipping
International orders do not qualify for free shipping. All international shipments require a shipping fee and an additional handling charge. Customers can select from available shipping carriers during checkout. Rates and delivery options will vary by region and carrier.

Shipping Estimates & Timelines
Shipping times vary depending on product availability and type (in-stock, pre-order, or backordered). Please refer to the product page for specific release or restock information.

Estimated Delivery Times:

In-Stock Products
- Handling Time: 0–1 business days (Mon–Fri)
- Transit Time: 2–7 business days (Mon–Fri)
- Total Delivery Window: 2–8 business days
Pre-Order Products
- Handling Time: 6–7 business days (Mon–Fri) after release date
- Transit Time: 8–33 business days (Mon–Fri)
- Total Delivery Window: Typically 14–45 days (varies by product release)

Payment for Pre-Orders & Backorders
When you place a pre-order or backordered item, you will not be charged immediately. We securely collect your payment information at checkout and process the charge only once the item ships.

Backordered Items
Some products may be temporarily out of stock but still available for purchase. If an item is backordered, it will be clearly noted on the product page.

Delivery for backorders can vary from a few days to several weeks depending on supplier availability.
By ordering a backordered item, you are reserving your place in line. Once the item is back in stock, your order will be fulfilled before new orders.

Important Notes:

Shipping rates, carrier options, and delivery timelines are subject to change without notice.
Estimated delivery dates for pre-orders are based on anticipated release dates and are not guaranteed.

For any additional questions, feel free to reach out via our Contact Page or email support@makysmose.com.

Return and Refund Policy

At Makysmose, customer satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help—within the guidelines below.

🕒 30-Day Return Window

You have 30 days from the date of delivery to request a return or refund. After this period, we may not be able to honor your request.

✅ Eligibility for Refunds or Replacements

To be eligible for a full refund or replacement, one of the following must apply:

The item arrived damaged or defective
You received the wrong item
The product was unusable upon arrival
Packaging was broken or tampered with during delivery

You must also provide:

Proof of purchase (e.g., receipt or order confirmation)
Clear photos of the item and packaging showing the issue

📦 Return Shipping

Customers are responsible for return shipping costs unless the item was incorrect or damaged.
In some cases, a return may not be required—our support team will let you know after reviewing your claim.

⚠️ Partial Refunds & Ineligible Returns

Items not meeting the criteria above may still be eligible for a partial refund:

If the product has been opened but is not defective, a 50% refund may be issued.
Returns sent without prior approval or that don’t meet the policy guidelines may not be refunded at all.

We reserve the right to refuse refunds or offer store credit instead, based on the condition of the returned item.

🚫 Non-Returnable Items

We cannot accept returns or issue refunds for:

Items that have been damaged by the customer
Products that have been used or opened (unless defective)
Final sale or discounted items
Gift cards

💬 How to Request a Refund

To begin the refund process:

Email us at support@makysmose.com
Include your order number, description of the issue, and supporting photos
Our team will respond within 1–2 business days to guide you through the next steps

🔁 Refunds for Returned Items

Once your return is received and inspected, you’ll be notified of the approval status.
If approved:

A refund will be issued to your original payment method
Please allow 5–10 business days for processing, depending on your bank

📅 Cancellations – Pre-Orders & Backorders

You won’t be charged at checkout for pre-order or backordered items
We store your payment information securely and charge only when the item ships

Need to cancel or switch items before shipment?
You may cancel via your account dashboard or by emailing our support team.

⛔ Note: Pre-order or backorder items older than 6 months are not refundable but can be credited to your account as store credit.

For any questions regarding returns, refunds, or cancellations, feel free to contact us at:
Address: 9705 Burnet Road 406
Austin Texas 78758
United States
Customer service contact: support@makysmose.com
+15302080694

Westinghouse 12,500/9,500-Watt Dual-Fuel Portable Generator, Electric Start, Transfer Switch Ready