Frequently Asked Questions
How Long Does Shipping Take?
In-stock items typically ship within 2 to 8 business days. If an item is on pre-order or backorder, shipping may take longer. For full details, please visit our How It Works page.
What Are Backorders?
Backordered items are temporarily out of stock but available for purchase. These products will ship once they are restocked in our warehouse. Estimated delivery times may vary. Learn more on our How It Works page.
What Types of Products Do You Offer?
Makysmose offers a diverse selection of products across categories like Coolers & Cases, Batteries, Fencing & Gates, Floor Jacks, Gaming Gear, Home & Garden, Graphic Cards, Lawn Equipment, and more. Explore our full range via the main menu.
Can’t Find What You’re Looking For?
We regularly update our inventory based on customer needs. If you’re searching for something specific and can’t find it, feel free to reach out via our Contact page to request a product.
Can I Cancel My Order?
Yes, you can cancel any pre-order or backordered item for free before it becomes available. Once an item is in-stock or has been shipped, cancellation may incur a fee. Review our Shipping Policy for full terms.
What Is Your Refund Policy?
We offer a 30-day return policy for items that arrive damaged or incorrect. All returns must meet eligibility criteria. For more details, see our Refund Policy.
Where Can I Get Help With My Order?
If you have any questions or need support with your order, contact us at support@makysmose.com or use the form on our Contact page.